Thursday, January 13, 2011

Bring Those Jobs Back to America

© 2011 Albert A Rasch and
The Rasch Outdoor Chronicles
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1 800 Get Jobs

Ok, I'm a little out of my usual Hunting and Fishing, Outdoor Activities venue here, but I received an email recently on one small thing we can all do very easily to help bring back some jobs to the USA! It's a small thing, but not to the hundreds of thousands of people unemployed in the United States right now.

I want to ask each of you to consider doing the following when you are talking on the phone to any US customer service representative that is based in a foreign country (like India ). I have done this several times and it works! Any time you call an 800 number (for a credit card, banking, charter communications, health insurance, insurance, you name it) and you are transferred to a representative (like in India), please consider doing the following:

After you connect and you realize that the customer service representative is not from the USA (you can always ask if you are not sure about the accent), please very politely (very politely - this is not about trashing other cultures) say, "I'd like to speak to a customer service representative in the United States of America ." The rep might suggest talking to his/her manager, but, again, politely say, "Thank you, but I'd like to speak to a customer service representative in the USA ." YOU WILL BE IMMEDIATELY CONNECTED to a rep in the USA . It only takes less than one minute to have your call re- directed to the USA . 

Imagine if tomorrow, every US citizen who has to make such a call and then requested a US rep, how that would ultimately impact the number of US jobs that would need to be created ASAP. Invision what would happen if every US citizen insisted on talking to only US phone reps from this day on.
If I tell 10 people to consider this and you tell 10 people to consider doing this - see what I mean...it becomes an exercise in viral marketing 101.

Remember - the goal here is to restore jobs back here at home - not to be abrupt or rude to a foreign phone rep. If you agree, please tell 10 people you know and tell them to tell 10 people they know.

For my friends in the UK, you know that your jobs have likewise gone overseas. You can do the same and get the same results!

Best Regards,
Albert “Afghanus” Rasch
The Rasch Outdoor Chronicles
Albert Rasch In Afghanistan

3 comments:

hodgeman said...

Nicely Done Al!

Hunt Like You're Hungry said...

Al,
I've been with HSBC bank since forever. I always got really irritated when someone named "Ben" speaking broken English who asks me to clarify things when I was the one who needs help. As of very recently, I've called and 100% of the time, I've talked to a native English speaker who greets me by saying, "Thank you for calling HSBC in America". I love it!

HLYH

Albert A Rasch said...

Thanks for the comments. I am all about making it happen in the USA! Somehow we have to pull ourselves together, and make the right choices to deal with these issues.

Best Regards,
Albert A Rasch
In Afghanistan™